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项目管理专业人士资格认证(PMP)题库(1459题)


项目经理被分配到一个正在进行的复杂项目。团队每次迭代都在交付价值。然而,可交付物是内部的,客户并不知道可交付物。项目经理应该采取什么行动?A project manager is assigned to an ongoing complex project. The team is delivering value each iteration. However, the deliverables are internal and the customers are unaware of the deliverables. Which action should the project manager take?


A.要求内部销售团队让客户了解交付的价值。Ask the internal sales team to keep the customer informed of the delivered value.

B.评估各种交付选项,以便立即向客户展示价值。Evaluate various delivery options in order to immediately demonstrate value to the customer.

C.告知客户进展情况,并就最终可交付物向客户更新。Inform the customer about the progress and update them on the final deliverables.

D.等待一个重要的里程碑完成,然后通知客户进度。Wait for an important milestone to complete and then inform the customer of the progress.


知识点:PMP强化练习题(二)


参考答案:B


解析:关键词“客户并不知道可交付物”,敏捷方法强调与客户合作,项目经理应该定期安排评审会议,尽早向客户展示价值,以收集客户反馈,确保其满意度。选项B最佳。

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