项目管理专业人士资格认证（PMP）题库（1459题）

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在开发阶段，一个团队成员在一个特定任务中遇到问题，并尝试解决了几天。其他团队成员请求项目经理重新分配该任务给其他成员，以避免危及目标日期。当前负责该任务的团队成员表示，如果任务被重新分配给其他成员，他们会感到沮丧。项目经理应该如何处理这种情况？During the development phase, a team member has a problem with a specific task and tries to solve it for a few days. Another team member requested the project manager to reassign the task to another team member to avoid jeopardizing the target date. Members of the team currently in charge of the task said they would be frustrated if the task was reassigned to other members. How should the project manager handle this situation?

A.寻求专家的帮助来支持团队成员解决问题。Seek help from experts to support the team member in fixing the problem.

B.促进一次会议，与整个团队达成一致。Facilitate a session to reach an agreement with the team as a whole.

C.与客户协商项目交付的延迟。Negotiate with the customer a delay in the project delivery.

D.接受团队要求重新分配团队成员。Accept the team's request to reassign the team member.

知识点：PMP强化练习题（二）

参考答案：B

解析：人的问题先沟通。团队成员关于任务分配有不同意见，项目经理首先应该促进双方进行沟通，选B。会议可以帮助团队成员共同讨论和解决问题，并找到最佳的解决方案。