项目管理专业人士资格认证（PMP）题库（1459题）

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按照既定的变更管理程序，一项变更请求获得批准，在实施该变更过程中一位高级管理人员对其未参与批准变更表示很惊讶，因为该变更的规模和成本都很大。若要避免这个问题，项目经理应该事先做什么？
A change request was approved according to established change management procedures, during its implementation.a senior executive expresses surprise at not being involved in this approval, since the size and cost of the change was significant. What should the project manager have done to prevent this?

A.制定变更管理流程，要求根据成本估算需要不同的审批级别 Established a change management process, the required different approval levels depending upon cost estimates

B.确保项目团队接受培训，以识别该高级管理人员应该参与变更管理流程的情况 Ensured that the project team was trained to identify situations in which the senior executive should be involved in the change management process

C.在项目的规划阶段，让该高级管理人员参与变更管理流程的设计 Involve the senior executive in the design of the change management process during the project’s planning phase

D.在提交变更请求之前先咨询该高级管理人员的意见 Consulted with the senior executive prior to submitting the change request

知识点：PMP强化练习题（二）

参考答案：C

解析：PMBOK(6)P530-13.4 监督干系人参与。本身已经按照流程走了，CCB也批准了，因此并非现有变更流程执行的问题。这个干系人没有参与批准，属于后面跳出来的干系人，因此属于变更流程设计的问题。 其他选项：A，有流程；B项目团队的培训没有必要 。D，流程中没规定，就没必要咨询他。