项目管理专业人士资格认证（PMP）题库（1459题）

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一位干系人经常错过计划每两周举行一次的干系人会议。项目经理首先应该怎么做？
One stakeholder regularly misses scheduled biweekly Stakeholder meeting. What should the project manager do first?

A.开始记录每两周举行一次的会议，并与所有预期的与会者分享记录 Start recording the biweekly meetings , and share the recordings with all the intended attendees.

B.请项目发起人与该干系人进行交涉 Ask the project sponsor to intervene with the stakeholder.

C.与该干系人会面，讨论其未能参加会议的问题 Meet with the stakeholder to discuss his failure to attend meetings.

D.审查干系人参与评估矩阵，以了解该干系人的参与程度 Review the stakeholder engagement assessment matrix to understand the engagement level of the stakeholder.

知识点：PMP强化练习题（二）

参考答案：D

解析：PMBOK(6)P521- 13.2.2.5 干系人参与度评估矩阵。 按照处理问题的思维来看，处理的顺序应该是先D后C，AB都在后面。发现了干系人的问题，先看一下他对项目的参与程度，心里有数以后，当面和他沟通，然后再采取改善措施。