项目管理专业人士资格认证（PMP）题库（1459题）

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一个典型的高绩效团队成员开始表现出绩效下降以及在会议上对其他团队成员的一些攻击性行为。项目经理已经和这个人在这个项目上共事好几个月了，以前从未见过这种类型的行为。项目经理应该怎么做？ A typically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings. The project manager has worked with this individual for many months on this project and has not seen this type of behavior before. What should the project manager do?

A.与个人讨论项目经理的观察，以确定他为什么这样做。 Discuss the project manager's observations with the individual to determine why he is behaving this way.

B.与其他团队成员讨论个人的行为，以确定他们是否注意到并知道正在发生什么。 Discuss the individual's behavior with the other team members to determine if they have noticed and know what is going on.

C.参加更多的团队会议，更密切地观察团队，以确定根本原因。 Attend more team meetings to observe the team more closely to determine the root cause.

D.与团队成员的职能经理以及人力资源（HR）讨论他们的表现，并讨论下一步。 Discuss their performance with the team member's functional manager as well as human resources (HR) and discuss next steps.

知识点：PMP强化练习题（二）

参考答案：A

解析：从英文题目来看，A答案里的“个人”指的是有攻击性行为的高绩效团队成员。发生冲突，首先与当事人私下沟通，了解原因。