“微信扫一扫”进入"可可试卷"微信小程序刷题
由于升职,一位新干系人加入到一个项目中。该干系人对其新角色的操作责任有良好的认识,但未接受过与该项目角色相关的培训。项目经理应该怎么做?
As the result of a promotion,a new stakeholder is added to a project. The stakeholder has a good sense of the operational responsibilities of their new role, but has no training related to this role on project. What should the project manager do?
A.与新干系人开会,审查相关项目文件并收集背景信息,然后更新干系人登记册 Meet with the new stakeholder to review relevant project documents and and collect background information,then update the stakeholder register.
B.请新干系人书面确认他们对新角色的理解,然后更新项目章程 Ask the new stakeholder for written confirmation of their understanding of the new role, then update the project charter.
C.更新项目治理计划以添加这位新干系人,并包含相关责任的描述以反映这项变更 Update the project governance plan to add the new stakeholder and include a description of the associated responsibilities to reflect this change.
D.修订工作分解结构(WBS),以包含这位新干系人的相关可交付成果 Revise the work breakdown structure(WBS)to include the associated deliverables of the new stakeholder.
参考答案:A
解析:PMBOK(6)P514- 13.1.3.1 干系人登记册-身份信息。干系人在项目中的角色,项目经理应该与干系人当面沟通,同时记录到干系人登记册中。 其他选项:B,更新项目章程不对;C无须大动干戈进行项目治理;D,操作过于具体。