“微信扫一扫”进入"可可试卷"微信小程序刷题
在一个项目即将完成时,一位干系人被替换,项目团队正在忙着完成剩余几项需求的开发,项目经理与新干系人的第一次会议安排在下周,但该干系人已经发送了几封电子邮件,要求变更已经实施的要求,项目经理下一步应该怎么做?
As a project nears completion, a stakeholder is replaced, the project team is busy completing development of the few remaining requirements, the project manager’s first meeting with the new stakeholders is next week, but the stakeholder has already sent several emails, asking for change to requirements that have already been implemented, what should the project manager do next?
A.通知该新干系人,在项目后期变更需求将导致成本和进度超支 Inform the new stakeholder that changes to requirements this later in the project will result in cost and schedule overruns
B.与团队讨论所请求的变更,并确定将其纳入最终可交付成果的影响 Discuss the requested changes with the team and determine the impact of incorporating them into the final deliverables
C.要求管理层一起参加与该新干系人的会议,以讨论该问题 Ask management to attend the meetings with the new stakeholder to discuss the issue
D.通知该新干系人无法实施所请求的变更,因为它们未包含在已批准的范围内 Inform the new stakeholder that the requested changes cannot be implemented as they are not included in the approved scope
参考答案:B
解析:PMBOK(6),P113,4.6-实施整体变更控制。干系人发出邮件“要求变更”,干系人提出变更后,项目经理和团队和分析变更造成的影响。其他选项:ACD都不是正确的变更流程方式,是典型的错误。