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项目管理专业人士资格认证(PMP)题库(1459题)


一位团队成员称分配给其的任务无法在计划的一周时间内完成,但另一位团队成员却称其可以,项目经理应该做什么?
A team member claims that his assigned task cannot be completed with the scheduled one-week time frame,but another team member asserts that he can.What should the project manager do?


A.坚持由分配到该任务的团队成员在一周内完成 Insist that the team member assigned with this task complete it within one week.

B.将任务完成的时间表修改为两周 Revise the time frame for task completion to two weeks.

C.将工作重新分配给可以按时完成任务的团队成员 Reassign the work to the team member who can complete the task on time.

D.让团队成员开会,就时间表达成一致意见 Have the team member meet to agree on a time frame.


知识点:PMP强化练习题(二)


参考答案:D


解析:PMBOK(6)P348- 9.5.2.1冲突管理。意见分歧,属于冲突,D为合作,让成员合作解决问题。 其他选项:ABC都直接给出决策,不正确。分歧最好要先达成共识。

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