项目管理专业人士资格认证（PMP）题库（1459题）

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项目团队已完成项目管理计划中的所有可交付成果。该团队期待尽快做出收尾决定。但是，项目经理正在努力向干系人证明该决定的合理性。若要避免这个问题，项目经理应该事先做什么？
The project team has completed all the deliverables in the project management plan.The team is expecting a closure decision to be made soon. However,the project manager is struggling to justify the decision with the stakeholders. What should the project manager have done to avoid this issue?

A.定义项目可交付成果的验收标准 Defined the project deliverable's acceptance criteria。

B.确认满足发起人的期望 Verified that the sponsor's expectations were met。

C.在进入最终产品阶段之前解决所有客户投诉 Addressed all customer complaints before going into the final product phase.

D.确保最终产品符合承诺的业务价值 Ensure that the end product complied with the committed business value.

知识点：PMP强化练习题（二）

参考答案：A

解析：PMBOK(6)，P163，5.5-确认范围。书上描述本过程的主要作用是，使验收过程具有客观性。题干的意思是说，可交付成果做完了，但是干系人的验收遇到了困难。因此，确认范围一定要有客观的验收标准，这样就不用被干系人左右。 其他选项：B不能只满足发起人的，CD都非验收做的事。