项目管理专业人士资格认证（PMP）题库（1459题）

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某团队已准备开始与一个客户一起开展一个项目。该客户过去很难共事，因其无法准确描述自己的需求。项目经理应该运用什么样的方法来消除该障碍因素？A team is ready to start working on a project with a customer who was very difficult to work with in the past because the customer was unable to describe exactly what they wanted. What approach should the project manager take to remove this impediment?

A.制定并监督一个到期日明确的计划，以减少完成产品的时间。Develop and monitor a plan with due dates to reduce the time of completing the product.

B.与产品负责人共同定义最小可行性产品。Work with the product owner to define the minimum viable product(s).

C.遵循预测型方法，以便每个可交付成果均可被正式接受。Follow a predictive approach in order to obtain formal acceptance of each deliverable.

D.通过培训增强团队的谈判技能和软技能。Reinforce the negotiation and soft skills of the team through training.

知识点：PMP强化练习题（二）

参考答案：B

解析：敏捷实践指南，P22，3.1.3 增量型生命周期的特征。情景中描述的现象是敏捷实践兴起的原因之一。当面对不确定性的需求时，预测型生命周期采用严谨的论证和计划来管理的模式会变得无所适从，毕竟论证和范围的界定都需要依赖于清晰的需求描述，因此ACD排除。此时就不如采用敏捷实践，过最小可行产品来逐步确认和快速验证客户需求，进而减少由于需求模糊所导致的风险与返工成本，选项B正确。