项目管理专业人士资格认证（PMP）题库（1459题）

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在错过第二个项目里程碑后，项目经理进行了调查以确定原因。结果显示任务分布不均，大部分工作量由一个小组执行，主要是因为他们经验丰富且熟悉流程。若要解决这个问题，项目经理首先应该做什么？
After the second project milestone was missed, the project manager performed an investigation to determine the reason. The outcome revealed that takes were uneven distribution ,The bulk of the workload was performed by a small ground, mainly because they were experienced and familiar with the process. To address this, what should the project manager do first?

A.要求运营和职能经理根据所需的技能和知识水平重新分配项目人员 Ask the operational and functional managers to reassign project resource based on required levels of skill and knowledge

B.查看工作分解结构（WBS）上的任务，并在团队成员之间更均匀地重新分配职责 Review the tasks on the work breakdown structure (WBS) and reallocate responsibilities more evenly among team members

C.评估每个团队成员的经验和专业知识，以确定过程改造、培训要求和指导技术，帮助缩小团队内部的知识差距 Assess the experience and expertise of each team member to identify process improvements, training requirements, and mentoring techniques that will help close the knowledge gap within the team

D.与相应的干系人和职能经理开会，了解项目人员配置时的初步决策，包括所使用的基本原理和标准 Meet with appropriates stakeholders and functional managers to understand the initial decisions made when staffing the project including the rationale and criteria used

知识点：PMP强化练习题（二）

参考答案：C

解析：PMBOK（6）P342-9.4.2.6培训。项目经理应该按资源管理计划中的安排来实施预定的培训，也应该根据管理项目团队过程中的观察、交谈和项目绩效评估的结果，来开展必要的计划外培训。 选项A：项目团队的培训由项目经理负责。 选项B：问题看似是由于资源过度分配导致的，但是核心原因在于能力差异过大。 选项D：制定人员配备管理计划，在建设团队之前。