“微信扫一扫”进入"可可试卷"微信小程序刷题
项目经理正在开发一个软件产品,该产品将被安装到客户组织的所有层级。客户的高级发起人坚持认为只有公司最高层的干系人应参与到规划阶段。项目经理应该怎么做?A project manager is working on a software produ ct that will be installed across all levels of the client's organization. The client's executive sponsor insists that only stakeholders at the highest level of the company will be involved in the planning phase. What should the project manager do?
A.询问客户项目将如何影响客户的组织,并建议所有受影响的干系人参与进来。Ask the client how the project will affect the client's organization and recommend that all impacted parties be involved.
B.让项目经理自己公司的高级干系人与客户的高级发起人交谈。Engage the project manager's senior stakeholders in the company with the client's senior sponsor.
C.独立分析以确定来自客户组织的干系人。Independent analysis to identify stakeholders from the client organization.
D.遵从客户高级发起人的判断,因为他们将决定项目是否成功。Defer to the judgment of the client's executive sponsor since they will determine whether the project is a success.
参考答案:A
解析:有效的干系人参与是项目成功的关键,尤其是当项目影响到整个组织时。选项A最佳,项目经理应该向客户说明项目的影响,并建议所有受影响的干系人参与到项目规划中。这样可以确保从项目开始时就获得干系人的需求和反馈,减少项目执行过程中可能出现的问题。