项目管理专业人士资格认证（PMP）题库（1459题）

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项目经理正在管理一个迭代的项目，该项目逐渐提供价值。随着时间的推移，干系人质疑团队现在提供的价值比项目开始时提供的要少。项目仍预计按计划完成。项目经理应该如何回应干系人？A project manager is managing an iterative project that delivers value incrementally. Over time, the stakeholders have challenged that the team is delivering less value now than they did at the beginning of the project. The project is still predicted to be completed as planned. How should the project manager respond to the stakeholders?

A.向干系人解释，进展是通过跟踪项目要求完成情况来衡量的，并与项目进度表进行对比，并告知他们项目进度正常。Explain to the stakeholders that progress is measured by the completion of project requirements that are tracked against the project schedule, and relay that the project is on schedule.

B.向干系人解释，价值交付是基于投入的资源和潜在的收益或损失减少来决定的，这些因素会随时间而变化。Explain to stakeholders that value delivery is based on the resources invested and the potential reduction in gains or losses, and that these factors change over time.

C.告知干系人，项目首先优先考虑待办工作列表中的最高商业价值项，并解释随着时间的推移，项目交付的商业价值减少是正常的。Inform the stakeholders that the project prioritizes the highest business value items in the backlog first, and explain it is not unusual for the project to deliver less business value over time.

D.与项目团队审查价值交付计划，以了解为什么价值交付在减少，并实施解决方案稳定价值交付，并沟通纠正措施。Review the value delivery schedule with the project team to understand why value delivery is decreasing, implement solutions to stabilize value delivery, and communicate the corrective actions.

知识点：PMP强化练习题（一）

参考答案：C

解析：迭代型项目，团队通常优先处理并交付最高的业务价值，随着这些高价值项的完成，剩下的项往往是业务价值较低的，因此随着项目的推进，每个迭代交付的业务价值可能会逐渐减少。这是个正常和预期的模式，需要向干系人说明这一点，选C。