项目管理专业人士资格认证（PMP）题库（1459题）

---

一个团队成员感到沮丧，认为他们的绩效低于平均水平，因为他们完成的项目数量没有其他团队成员多。团队成员变得消极、不再参与，这降低了团队的协作和生产力。项目经理应该怎么做来提高团队的绩效？A team member is frustrated, thinking that their performance is below average since they have not completed as many items as other team members. The team member has become negative and disengaged, bringing team collaboration and productivity down. What should the project manager do to increase the team's performance?

A.与团队成员会面，强调个人的贡献，以鼓励团队之间的竞争。Meet with the team members and highlight individual contributions to encourage competition among the team.

B.重申给团队，每个人都是团队的重要组成部分，绩效是团队的衡量，而不是个人的衡量。Reiterate to the team that everyone is an important part of the team and performance is a team measurement, not an individual measurement.

C.创建一个可视化的看板，包括团队成员的个人绩效水平，这样团队成员就可以看到所有的贡献。Create a visual board to include the individual team members' performance levels so the team members can see all the contributions.

D.与团队负责人交谈，确定保持团队独立工作的方法，并单独处理团队成员的担忧。Speak to the team lead to identify ways to keep the team performing independently and individually address the team member's concerns.

知识点：PMP强化练习题（一）

参考答案：B

解析：题干关键词“提高团队绩效”，在团队中，鼓励团队的协作和团队精神是非常重要的。项目经理应确保团队成员了解，他们每个人都是团队的重要组成部分，而团队的绩效是基于团队整体而不是个体。