项目管理专业人士资格认证（PMP）题库（1459题）

---

项目经理得知，因为未得到足够的支持，一位团队成员无法满足指定的截止日期。原计划由另一个部门的职能经理直接管理的一位人员能支持该团队成员，但因其超负荷无法完成，组织内没有其他资源可用。项目经理应该怎么做？
A project manager learn member could not meet assigned deadline because adequate support was not receive An overloaded resource, who is directly managed by a functional manager in another department was scheduled to support this team member, but was unable,no other resources are available within the organization. What should the project manager do?

A.联系该超负荷人员的职能经理，并审查该资源日程计划 Engage with the overloaded resource’s functional manager,and review the resource scheduling plan

B.要求该团队成员与该超负荷人员联系，以解决该问题 Ask the team member to engage with the overloaded resource to resolve the problem

C.要求该超负荷人员的职能经理解决该问题 Ask the overloaded resource’s functional manager to resolve the issue

D.与团队开会，以解决该问题 Meet with the team to resolve the issue

知识点：PMP强化练习题（一）

参考答案：A

解析：PMBOK（6）P328-9.3获取资源。因为集体劳资协议、分包商人员使用、矩阵型项目环境、内外部报告关系或其他原因，项目管理团队可能不对资源选择有直接控制权。内部资源由职能经理或资源经理负责获取或分配。获取资源时遇到问题时，首先与职能经理协商。