项目管理专业人士资格认证（PMP）题库（1459题）

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在项目执行阶段，发现了一个缺陷，影响到一个弱矩阵组织中的两个职能团队。两个团队都不想承担修复缺陷的责任，因为他们忙于完成其他任务。项目经理应该做什么？
During a project's execution phase，a defect is identified that affects two functional teams in a weak matrix organization. Neither team wants to take responsibility for fixing the defect because they are busy with other tasks. What should the project manager do?

A.与两位职能经理讨论此事，就修复缺陷达成一致意见 Discuss the matter with both functional managers to obtain agreement on fixing the defect.

B.与两个职能团队开会，就修复缺陷的责任达成一致意见 Meet with both functional teams to obtain agreement on the responsibility for fixing the defect.

C.将任务分配给修复缺陷更相关的团队 Assign the task to the team for which fixing the defect is more pertinent.

D.要求发起人澄清两位职能经理的修复责任 Ask the sponsor to clarify the responsibility for the fix with the two functional managers.

知识点：PMP强化练习题（一）

参考答案：A

解析：PMBOK(6)P348- 9.5.2.1冲突管理。 因为优先级的问题导致冲突，优先选择合作/解决问题。 其他选项：B，因为是弱矩阵，项目经理找团队意义不大，需要找职能经理同意以后才能安排。C，谁的问题找谁解决。D，这种事情先找职能经理，解决不了再考虑上升。