项目管理专业人士资格认证（PMP）题库（1459题）

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在组织企业资源规划（ERP）系统中实施税务相关变更的一个项目正在进行中。在验收测试期间，财务组用户担心发票没有数字签名，财务组的主管坚持认为这种情况必须得到解决。但是，实施合作伙伴认为，这一需求未包含在工作说明书（SOW）中。项目经理应该怎么做？
A project to implement tax-related changes in the organization of an enterprise resource planning (ERP) system is underway, during the acceptance test, the Finance team users were concerned that the invoice was not digitally signed and the head of the Finance Group insisted that this situation must be resolve However, implementation partners believe that this requirement is not included in the Statement of Work (SOW). What should the project manager do?

A.根据工作说明书的需求完成项目 Complete the project according to the SOW requirements.

B.要求实施合作伙伴在不增加成本的情况下包含数字签名需求 Ask the implementation partners to include the digital signature requirement at no additional cost.

C.与干系人一起审查工作说明书，并在适当的情况下提出变更请求 Review the statement of work with the relevant parties and request a change if appropriate.

D.询问财务组的主管为什么没有在项目规划期间沟通这项需求 Ask the head of the finance team why4he requirements were not communicated during project planning.

知识点：PMP强化练习题（一）

参考答案：C

解析：PMBOK(6)477 12.1.3.4 采购工作说明书 工作说明书对可交付成果进行了详细的描述，发票带数字签名也是一种可交付成果，因此有争议先过一下此文件，必要时提出变更。 其他选项：ABD都直接采取了不合适的措施