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项目管理专业人士资格认证(PMP)题库(1459题)


在开发的最后一天,软件开发团队的项目主管宣布由于意外停电可能导致延期。由于测试时间有限,软件开发主管和测试主管之间展开激烈的讨论。下列哪一项冲突解决技术将提供长期解决方案?
On the last day of development, the project leader of the software development team announces that an unexpected power outage could result in an extension. Due to limited testing time, there is a heated discussion between the software development director and the test supervisor. Which of the following conflict resolution techniques will provide a long-term solution?


A.妥协/调解 Compromise/Mediation

B.合作/解决问题 Cooperation/Problem solving

C.缓解/包容 Mitigation/Inclusion

D.强迫/命令 Forcing/Commanding


知识点:PMP强化练习题(一)


参考答案:B


解析:PMBOK(6)P348- 9.5.2.1 冲突管理。冲突管理,首先采用合作/解决问题。

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