项目管理专业人士资格认证（PMP）题库（1459题）

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团队根据原型评审会上的客户反馈意见实施了一项变更，一位关键干系人现在担心项目可交付成果不符合验收标准。项目经理应该如何防止再次发生这种情况？
A team implemented a change based on client feedback from the prototype review. A key stakeholder is now concerned that a project deliverable fails to meet the acceptance criteria. What should the project manager do to prevent this from reoccurring?

A.检查工作分解结构（WBS）以确定哪些干系人的可交付成果受到影响 Check the work breakdown structure ( WBS ) to identify which stakeholder’s deliverable is being impact

B.评审干系人参与过程并利用相关信息更新干系人参与计划 Review the stakeholder engagement process and update the stakeholder engagement plan with relevant information.

C.与发起人讨论制定干系人参与计划的相关事宜 Have a discussion with the sponsor about developing the stakeholder engagement plan.

D.使用一个来自以前类似项目的干系人参与过程 Use the stakeholder engagement process from a similar, previous project.

知识点：PMP强化练习题（一）

参考答案：B

解析：PMBOK(6)，P522，13.2.3.1 干系人参与计划。干系人的担心，就要解决他的担心，相关的应对措施在干系人参与计划里。其他选项：C与发起人讨论的意义不大。A不是干系人的处理措施。D只是B的一项输入。