“微信扫一扫”进入"可可试卷"微信小程序刷题
在项目执行阶段,项目发起人直接与团队成员和分包商沟通。项目发起人偶尔向他们提供有关实施方法、工作技巧和任务排序的指导。项目经理应该怎么做?
During the project execution phase,project sponsors communicate directly with team members and subcontractors.Project sponsors occasionally provide them with guidance on implementation methods,work skills, and task sequencing.What should the project manager do?
A.使用人际关系技能让项目发起人查阅沟通管理计划 Use interpersonal skills to let project sponsors view communication management plans
B.更新干系人参与计划,禁止项目发起人与团队和分包商直接沟通 Update the relevant parties to participate in the plan, prohibit project sponsors from communicating directly with teams and subcontractors
C.更新执行、负责、咨询和知情(RACI)矩阵 Update execution, responsibility,consulting and informed (RACI) Matrix
D.将项目发起人与团队和分包商的沟通更新到问题日志 Update the project sponsors and teams communication with subcontractors to the problem log
参考答案:A
解析:PMBOK(6)P388-10.3监督沟通。发起人没有遵循已制定的沟通管理计划,建议其查阅确认已经共识好的沟通计划。 选项B:直接禁止太过武断,是否禁止要根据信息传递的需要来决策。 选项C:问题在信息的传递,而不是职责划分。 选项D:问题日志的更新在问题解决以后。