“微信扫一扫”进入"可可试卷"微信小程序刷题
一个关键的项目决策需要所有干系人的支持。项目经理现在得知之前未识别到一名关键干系人。项目经理应该做什么来防止这个问题成为项目进展和成功的障碍?
A key project decision requires the support of all stakeholders. The project manager now learns that one key stakeholder was not previously identified. What should the project manager do to prevent this from being an obstacle to the project's progress and success?
A.审查干系人登记册 Review the stakeholder register.
B.与项目发起人会面 Meet with the project sponsor.
C.更新干系人参与评估矩阵 Update the stakeholder engagement assessment matrix.
D.定期及时审查沟通策略 Conduct regular and timely reviews of the communication strategy.
参考答案:C
解析:PMBOK(6)P534-13.4.2.3 干系人参与评估矩阵。识别到一个新的干系人,需要更新他的基础信息,包括干系人登记册与干系人参与计划中的所有内容。C属于干系人参与计划制定的工具。排除法选C 其他选项:A,应该是更新而不是审查干系人登记册。B,属于升级上报问题(没办法的办法,优先级低);D,不是沟通管理的问题,排除。