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一个项目有五名主要发起人,其中三名常常向项目经理质疑项目的状态。项目经理应如何确保获取所有发起人的持续支持?
A project has five main sponsors,three of whom often challenge the project manager on the project’s status.What should the project manager do to ensure continuous support from all sponsors?
A.将该问题记录在问题日志中 Document this in the issue log.
B.将该问题上报给项目管理办公室(PM0)主管 Escalate the issue to the project management office(PMO) director.
C.与发起人开会,以了解他们的期望 Meet with the sponsors to understand their expectations.
D.与团队开会,以设定期望 Meet with the team to set expectations.
参考答案:C
解析:PMBOK(6)P527- 13.3.2.2 沟通技能。要想获得发起人的支持,需要当面沟通了解干系人的期望,并管理干系人的期望,使用沟通技能获得干系人的反馈很重要。 其他选项:A,不够主动,D,与团队开会没用,B没必要上报