项目管理专业人士资格认证（PMP）题库（1459题）

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你的公司正在从瀑布管理转变为敏捷管理，并选择采用Scrum方法。你是一位经验丰富的Scrum主管，目前正在处理重要项目，已获得了很高的客户满意度分数。假如你被要求去指导另一个团队，那个团队正在努力摸索如何应用Scrum，你将如何处理这种情况？
Your organization is moving from Waterfall to Agile and they have chosen Scrum as the methodology. You are an experienced Scrum Master and currently handling a critical project and receiving very high customer satisfaction scores. How would you handle the situation when you are asked to guide another team which is struggling with their Scrum implementation?

A.问你的经理，这是否意味着你将转去参与另一个团队和项目 Ask your manager if this means shifting to another team and project

B.请项目管理办公室为另一个项目的Scrum主管提供培训，或任命新的Scrum主管作为他们的指导员 Ask project management office to provide training to other project's Scrum Master or provide any other scrum master as a mentor

C.与另一个团队的Scrum主管和产品负责人一起，评估当前的成熟度并提供指导 Work with the other team’s Scrum Master and Product Owner to assess the current maturity level and provide guidance

D.与另一个团队成员一起了解失败原因，并向PMO报告 Work with the other team members to understand the causes of the failures and report to PMO

知识点：PMP敏捷专项练习题（一）

参考答案：C

解析：考点：Scrum Master的职责 参见《敏捷实践指南》P41 团队促进者角色的描述：Scrum主管是指开发团队的教练和Scrum框架中的产品负责人。其负责消除障碍促进富有成效的事件并保护团队免受干扰。 A选项，解决不了问题。 B选项，已经要求你去指导另一个团队了，你再找PMO去找别的Scrum主管或者任命新的Scrum主管，这是在逃避工作。 D选项，题干没有提及失败。