项目管理专业人士资格认证（PMP）题库（1459题）

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一家组织执行了电子邮件迁移项目，虽然电子邮件迁移成功，但用户地址簿信息的迁移却不正确，这会影响到该组织的内部沟通。项目经理应该怎么做？
An organization implemented an email migration project. Although the email migration was successful, the migration of user address book information was incorrect, which would affect the organization's internal communication. What should the project manager do?

A.向所有干系人解释这种情况，然后就后续步骤达成一致 Explain the situation to all interested parties and then agree on the next steps

B.确定迁移错误的根本原因 Determine the root cause of the migration error

C.要求项目团队提出纠正措施 Ask the project team to propose corrective actions

D.请求发起人批准延长项目时间 Ask the sponsor to approve the extension of the project

知识点：PMP新模考（一）

参考答案：B

解析：知识点出处：PMBOK 6th 页码：P111 章节：4.5.2.2 根本原因分析关注识别问题的主要原因，它可用于识别出现偏差的原因以及项目经理为达成项目目标应重点关注的领域。 选项的顺序应该是B-C-A。