项目管理专业人士资格认证（PMP）题库（1459题）

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由于客户认为项目不满足要求，因此不愿对项目签字同意。客户希望对某些可交付成果进行返工，团队不同意，因为这不属于约定项目需求的组成部分。项目经理应该做什么？
The client is unwilling to sign the project because the client believes that the project does not meet the requirements. The client wants to rework some deliverable. The team does not agree because this is not part of the agreed project requirements.What should the project manager do?

A.审查验收标准和其他项目输出文件 Review the acceptance criteria and other project output documents

B.让团队遵守客户要求，对可交付成果进行返工 Have the team comply with customer requirements and rework deliverable

C.要求团队确定未满足需求的原因 Ask the team to determine the cause of the unmet need

D.请求额外资金以满足对可交付成果进行返工的要求 Request additional funding to meet rework requirements for deliverable

知识点：PMP新模考（一）

参考答案：A

解析：知识点出处：PMBOK 6th   页码：P165 章节：5.5.1.1 范围基准： 用范围基准与实际结果比较，以决定是否有必要进行变更、采取纠正措施或预防措施。客户说不满足，团队成员说满足。说明把客户需求转为验收标准的过程出了问题。