项目管理专业人士资格认证（PMP）题库（1459题）

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项目团队刚刚完成一个新的订单跟踪系统的开发。项目发起人销售总监对新系统非常满意。而生产总监对此不满，并要求重新设计该系统以满足生产需求。项目经理估计重新设计系统会导致项目实施延迟两个月。项目经理本应如何做就可以避免发生这种情况？
A project team has just completed the development of a new order tracking system. The project sponsor, the director of sales, is pleased with the new system. However, the director of manufacturing is not pleased and has demanded that the system be re-designed to meet manufacturing concerns. The project manager estimates that a system redesign will delay implementation by two months.How could the project manager have avoided this situation?

A.在编制计划阶段完成角色和职责矩阵 Completed a roles and responsibility matrix in the planning phrase.

B.让项目干系人充分参与，确保要求不被忽略 Involved key stakeholders to ensure that requirements were not overlooked.

C.确保让销售总监批准该需求 Ensured that the director of sales had approved the requirements.

D.在编制项目计划阶段，制定有效的项目范围和变更控制流程 Developed an effective project scope and change control process during project planning.

知识点：PMP新模考（一）

参考答案：B

解析：知识点出处：PMBOK 6th 页码：P504 章节：13 干系人参与：为提高成功的可能性，应该在项目章程被批准、项目经理被委任，以及团队 开始组建之后，尽早开始识别干系人并引导干系人参与。