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在项目开始时,一位干系人通知项目经理他们将缺席多次项目会议,项目经理首先应该做什么?
At the beginning of the project, a related party informs the project manager that they will be absent from multiple project meetings. What should the project manager do first?
A.识别一位替代干系人在该干系人缺席时参加会议 Identify an alternate party to the meeting in the absence of that party.
B.通过映射他们的权力和影响力来分析干系人 Analyze interested parties by mapping their power and influence.
C.监控该干系人,并在会议之前请求提供信息 Monitor the interested party and request information before the meeting
D.坚持要求让该干系人参加所有会议以避免开创先例 Insist on having the relevant party participate in all meetings to avoid setting a precedent
参考答案:B
解析:知识点出处:PMBOK 6th 页码:P512 章节:13.1.2.4 权力影响方格: 基于干系人的职权级别(权力)、对项目成果的关心程度(利益)、对项目成果的影响能力(影响),或改变项目计划或执行的能力,每一种方格都可用于对干系人进行分类。 与权力/利益方格类似,权力影响也是分成四个区间。