项目管理专业人士资格认证（PMP）题库（1459题）

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敏捷团队正试图确定理想的迭代长度。团队成员对此进行了长时间的激烈争论，但没有人愿意妥协。scrum master被召来帮助解决冲突。对于scrum master来说，最好的行动方案是什么？
An agile team is trying to determine the ideal iteration length. The team members are having a long and intense argument about it, but no one is willing to compromise. The scrum master is called in to help resolve the conflict. What is the best course of action for a scrum master?

A.避免参与过程并让团队达成共识 Avoid being involved in the process and let the team work out toward a consensus

B.建议评估每个建议的迭代长度的优缺点 Recommend evaluating the pros and cons of each one of the suggested iteration lengths

C.如果团队无法达成协议，以纪律处分威胁他们 Threaten the team with disciplinary actions if they are unable to come to an agreement

D.在关系受损之前为团队做决定，从而打破僵局 Break the impasse by making the decision for the team before relationships are damaged

知识点：PMP新模考（一）

参考答案：B

解析：知识点出处：敏捷实践指南 页码：P34 章节：4.2.1 仆人式领导的职责：仆人式领导通过管理关系，在团队内和组织中建立沟通与协作。这些关系可以帮助领导在组织中得心应手地为团队提供支持。 仆人式领导促进协作沟通，ACD都是在避免、强迫团队。