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由于组织结构的变化,干系人A承担了新的责任,并已经从指导管理委员会辞职。干系人A替代者干系人B,提出与项目商业利益有关的问题。项目经理首先应该怎么做?
As a result of changes in an organization's structure,stakeholder A takes on new responsibilities and steps down from the steering committee . stakeholder A's replacement,stakeholder B, raises issues regarding the project's business benefits. What should the project manager do first?
A.在问题登记册中记录该问题,并更新项目利益 Document the issue in the issue log and update the project benefits.
B.更新项目管理计划 Update the project management plan
C.与干系人会面,包括项目发起人 Meet with the stakeholders,including the project sponsor
D.更新干系人登记册,并参考干系人管理策略 Update the stakeholder register and refer to the stakeholder management strategy
参考答案:D
解析:知识点出处:PMBOK 6th 页码:P505 章节:13 识别干系人的迭代性: · 项目进入其生命周期的不同阶段; · 当前干系人不再与项目工作有关,或者在项目的干系人社区中出现了新的干系人成员; · 组织内部的干系人社区发生重大变化。 出现以上三点情况时要重新识别干系人,并更新干系人登记册。