项目管理专业人士资格认证（PMP）题库（1459题）

---

在一个职能型组织中，一位关键的项目资源在咨询项目经理之前直接与客户进行沟通。这位资源之前经常发生这种问题，该资源已同意所有客户沟通必须先得到项目经理的批准。 项目经理应该怎么做？
In a functional organization, a key project resource communicates directly with the customer without consulting the project manager. This is a common issue for this resource.The resource had agreed that all customer communications would first be approved by the project manager. What should the project manager do?

A.与该资源的职能经理开会，讨论该资源的行为 Meet with the resource’s functional manager to discuss the resource's behavior

B.召开团队会议以识别并纠正该资源的错误 Conduct a team meeting to identify and correct the resource’s mistake

C.与项目发起人召开会议，以讨论该资源的行为 Hold a meeting with the project sponsor to discuss the resource’s behavior

D.与客户开会以确认所有沟通都应该通过项目经理 Meet with the customer to confirm that all communications should go through the project manager

知识点：PMP新模考（一）

参考答案：A

解析：知识点出处：PMBOK 6th   页码：P47 章节：2.4.4.2 职能型：联络员，无权限；矩阵型：项目经理，一定权限；项目型：项目经理，所有权限。 职能型组织中，团队的行为只能找职能经理沟通。