“微信扫一扫”进入"可可试卷"微信小程序刷题
新任命的项目经理获悉,干系人对已识别的项目问题和风险非常担心,他们对超过一个月时间里没有任何沟通表示不满。新项目经理应该怎么做?
The newly appointed project manager was informed that the stakeholders were very worried about the identified project issues and risks. They were dissatisfied with no communication for more than a month. What should the new project manager do?
A.实施现有沟通管理计划和干系人参与计划 Implement the existing communication management plan and stakeholder management plan
B.更新现有沟通管理计划和干系人参与计划,并立即向干系人提供有关问题和风险 Update the existing communication management plan and stakeholder management plan and immediately provide stakeholders with relevant issues and risks
C.与干系人开会以确定沟通所需的频率,然后立即向他们提供有关这些问题和风险 Meet with stakeholders to determine the frequency of communication needed, and then immediately provide them with these issues and risks
D.与关键干系人开会,然后更新沟通管理计划和干系人参与计划 Meet with key stakeholders and then update the communication management plan and stakeholder management plan
参考答案:D
解析:知识点出处:PMBOK 6th 页码:P528 章节:13.3.2.5 会议:会议用于讨论和处理任何与干系人参与有关的问题或关注点。 · 问题解决; · 经验教训和回顾总结; · 项目开工; 管理干系人参与需要尽可能当面与其沟通并达成一致。