项目管理专业人士资格认证（PMP）题库（1459题）

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项目团队由前军事和非军事小组成员组成。没有军事背景的团队成员认为前军事团队成员在他们的项目方法中过于结构化和僵化。前军事成员认为其他团队成员更随意的方式表明他们对该项目不太投入。什么样的工具或技术对项目经理和团队成员进行有效沟通最有用？
A project team is comprised of former military and non-military team members. The team members without a military background view the former military team members as overly structured and rigid in their approach to the project. The former military members view the other team members' more casual approach as an indication that they are less committed to the project. What tool or technique will be the most useful for the project manager and the team members to communicate effectively?

A.政治意识 Political awareness

B.团队章程 Team charter

C.冲突管理 Conflict management

D.文化意识 Cultural awareness

知识点：PMP新模考（一）

参考答案：D

解析：知识点出处：PMBOK 6th 页码：P376 章节：10.1.2.6 文化意识：具有文化意识并采取后续行动，能够最小化因项目干系人社区内的文化差异而导致的理解错误和沟通错误。文化意识和文化敏感性有助于项目经理依据干系人和团队成员的文化差异和文化需求对沟通进行规划。 军事背景和非军事背景人员有巨大的文化差异。