项目管理专业人士资格认证（PMP）题库（1459题）

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一项目经理正在解决两名团队成员间的纠纷。一个人说系统应在测试之前集成，另一个说每个系统应该在集成之前分别测试。该项目包含 30 个人，要集成 12 个系统。出资人要求集成要按时。项目经理应该怎么说能够最好的解决这个冲突？
A project manager is trying to settle a dispute between two team members. One says the systems should be integrated before testing, and the other maintains each system should be tested before integration. The project involves over 30 people, and 12 systems need to be integrated. The sponsor is demanding that integration happen on time. What is the BEST statement the project manager can make to resolve the conflict?

A.按我说的方法做 Do it my way.

B.让我们冷静下来，把工作做完 Let's calm down and get the job done.

C.我们先都冷静一下，下周再来处理 Let's deal with this again next week after we all calm down.

D.让我们集成之前先部分测试，集成之后再全部测试 Let's do limited testing before implementation and finish testing after implementation.

知识点：PMP新模考（一）

参考答案：D

解析：知识点出处：PMBOK 6th   页码：P349 章节：9.5.2.1 妥协/调解：为了暂时或部分解决 冲突，寻找能让各方 都在一定程度上满意的方案。 A强迫；B缓解；C撤退；D妥协。