“微信扫一扫”进入"可可试卷"微信小程序刷题
你和你的项目团队与来自不同国家的干系人举行见面会。会议后的反馈表明,项目团队感到干系人很冷漠,因为他们在参与对话时总是退让。然而,一些干系人认为项目团队过于强势,不尊重他们的个人空间。有什么可以帮助你避免这些观念?
You and your project team hold a meet-and-greet with stakeholders from a different country. Feedback after the meeting indicates that your project team felt the stakeholders were distant and aloof as they kept stepping back when engaged in conversation. Whereas, some of the stakeholders thought the project team was too pushy and did not respect their personal space. What could have helped you to avoid these perceptions?
A.更好的文化意识 Better cultural awareness
B.获取资源 mproved political awareness
C.进行虚拟会议 Conducting the meeting virtually
D.应用冲突管理技能 Applying conflict management skills
参考答案:A
解析:知识点出处:PMBOK 6th 页码:P376 章节:10.1.2.6 文化意识指理解个人、群体和组织之间的差异。具有文化意识并采取后续行动,能够最小化因项目干系人社区内的文化差异而导致的理解错误和沟通错误。文化意识和文化敏感性有助于项目经理依据干系人和团队成员的文化差异和文化需求对沟通进行规划。 一般不同的人或组织之前有着相反的差异,都属于文化差异