“微信扫一扫”进入"可可试卷"微信小程序刷题
为了应对一些计划任务上的延误,项目经理重新安排了一些后续任务的优先级以解决这个问题。重新确定优先级并没有使项目回到正轨,现在项目经理需要将问题上报给项目干系人。为了上报问题,项目经理首先应该做什么?
In response to slippage on some scheduled tasks, the project manager reprioritized a number of subsequent tasks in order to fix the problem. The reprioritization did not put the project back on track, and now the project manager needs to escalate the issue to project stakeholders. To escalate the issue, what should the project manager do first?
A.查阅沟通管理计划。 Refer to the communications management plan.
B.审查干系人参与计划。 Review the stakeholder engagement plan.
C.查阅变更管理计划。 Refer to the change management plan.
D.审查风险管理计划。 Review the risk management plan.
参考答案:A
解析:知识点出处:PMBOK 6th 页码:P377 章节:10.1.3.1 沟通管理计划:干系人的沟通需求;需沟通的信息,包括语言、形式、内容和详细程度;上报步骤;发布信息的原因;发布所需信息、确认已收到,或作出回应上报步骤在沟通管理计划里。