“微信扫一扫”进入"可可试卷"微信小程序刷题
项目团队正在与客户就某个软件实施项目密切合作,客户指定一个单一联系点以促进项目活动。需要该联系人来确保构建产品,以便相关用户可以启动测试阶段,由于工作量大, 该联系人无法执行其分配的活动导致项目严重延迟。若要确保及时交付项目,项目经理首先应该做什么?
The project team is working closely with the client on a software implementation project. The client specifies a single point of contact to facilitate project activities. This contact person is needed to ensure that the product is built so that the relevant user can start the testing phase, and due to the heavy workload, the contact person cannot perform his assigned activities causing a serious delay in the project. To ensure timely project delivery, what should the project manager do first?
A.要求客户提供额外的联系点 Ask customers to provide additional points of contact
B.执行风险再评估以确保识别风险 Perform a risk reassessment to ensure that risks are identified
C.将该问题添加到问题日志中并查找备选方案 Add the issue to the issue log and find alternatives
D.在未审产品的情况下启动测试 Initiate testing if the product is being reviewed
参考答案:C
解析:知识点出处:PMBOK 6th 页码:P110 章节:4.5.2.2 备选方案分析用于在出现偏差时选择要执行的纠正措施或纠正措施和预防措施的组合。 遇到问题,先分析,再进一步采取措施。