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项目团队正在从预测方法向敏捷方法过渡。项目经理正试图将产品在生产过程中遇到的支持问题最小化。一个特别的痛点是向运营的过渡,问题通常会在这个阶段出现。项目经理应该做些什么来改善这种情况?
A project team is transitioning from a predictive to an agile approach. The project manager is trying to minimize the support issues that the product has had in production. One particular pain point is the transition to operations, where the issues usually arise. What should the project manager do to improve this scenario?
A.增加对涵盖支助要求以及产品手册和操作指南的待办事项列表中事项的关注。 Increase the focus on backlog items that cover support requirements, as well as product manuals and operation guides.
B.要求支持/运营团队参加每日站会会议,为项目进展做出贡献。 Ask the support/operation team to participate in the daily standup meetings to contribute to the project's progress.
C.让运营团队参与回顾和演示会议,并纳入他们对项目活动的反馈。 Engage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities.
D.促进相关方参与,尽早让他们参与待办事项列表问题的讨论。 Foster stakeholder participation by engaging them early on the backlog discussions.
参考答案:C
解析:最佳选项是C。让运营团队参与回顾和演示会议,并结合他们对项目活动的反馈,有助于在过渡到运营之前确定问题。这种方法还可以改善项目团队和运营团队之间的协作和沟通,这有助于更快地发现和解决问题。选项A可能有助于记录和沟通支持需求,但它没有解决向运营过渡的根本问题。