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项目管理专业人士资格认证(PMP)题库(1459题)


项目团队为客户安装软件将知识传递给运营,发送最终报告,并庆祝。一周后,客户发来一份尚未满足的要求清单。客户要求在最初的预算范围内迅速解决问题。项目经理应该做些什么来防止这种情况发生?
A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later, the client sends a list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget. What should the project manager have done to prevent this from happening?


A.审阅验收标准并获得客户批准。 Reviewed the acceptance criteria and obtained client approval.

B.为发布后的任何改进分配风险预算。 Allocated a risk budget for any post-release improvements.

C.进行了一个试点,以了解客户的性能参数。 Conducted a pilot to understand the client’s performance parameters.

D.在整个项目阶段与客户建立会议。 Established meetings with the client throughout the project phases.


知识点:PMP新模考(三)


参考答案:A


解析:选A,客户在交接之后发来一份尚未满足的要求清单,为了避免这种情况,项目经理应该就验收标准与客户达成一致,这样可以确保客户清楚地了解哪些功能和需求在项目完成后可以预期实现。

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