项目管理专业人士资格认证（PMP）题库（1459题）

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该团队正在进行一项关键的项目交付工作，项目经理担心能否在最后期限前完成。一些利益相关方对一些团队成员的表现有抱怨。项目经理想了解情况并尽快向团队提供反馈。项目经理应该采取哪三种行动来解决这种情况？(选择三项）The team was working on a critical project delivery, and the project manager was concerned about meeting the deadline. Some stakeholders complained about the performance of some team members. Project managers want to understand the situation and provide feedback to the team as soon as possible. What three actions should a project manager take to address this situation? (Choose three)

A.实施每日团队会议。Implement daily team meetings.

B.确定团队的基本规则。Determine the ground rules for the team.

C.进行回顾性会议。Have a retrospective meeting.

D.进行一次年度审查。Conduct an annual review.

E.要求进行经理业绩审查。A manager performance review is required.

知识点：PMP新模考（三）

参考答案：ABC

解析：“想要了解情况”，可以通过每日站会暴露出敏捷实践中的障碍，所以选项A是正确的。如果障碍确实存在，可以约定团队的运行基本规则，选项B也是正确的实践。暴露出的障碍，要尽量避免在下一次冲刺中再次绊住团队的脚步，所以在回顾会议上总结经验教训，也是正确的实践，选项C正确。选项D，年度审查对尽快了解情况以及解决问题不利；选项E，项目经理遇到问题优先主动解决，直接找经理审查不合适。