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项目管理专业人士资格认证(PMP)题库(1459题)


项目经理正在领导一个有严格期限的软件开发项目。客户抱怨最后的部署不符合接受标准。开发团队负责人认为部署满足所有规范,并提供了证据。项目经理应该做什么?
A project manager is leading a software development project with strict deadlines. The client complained that the last deployment did not meet the acceptance criteria. The development team lead is arguing that the deployment met all specifications and has provided evidence of the client's specifications. What should the project manager do?


A.与所有干系人安排一次会议,了解问题出在哪里,谁应该负责 Schedule a meeting with all stakeholders to understand what went wrong and who shouldbe held responsible

B.与团队负责人和客户一起评审需求跟踪矩阵,以充分解决问题 Review the requirements traceability matrixwith the team lead and the client to adequately resolve the issue

C.与客户会面并讨论项目的最后期限 Meet with the client and discuss the projectdeadlines

D.为返工争取更多时间并解决问题 Seek approval for more time for rework and resolve the issue


知识点:PMP新模考(三)


参考答案:B


解析:开发团队与客户对于产品是否符合验收标准有不一致的看法,首先应该一起审查相关的文件(有范围说明书更好,但是选项无,故选项B对最好的)。

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