“微信扫一扫”进入"可可试卷"微信小程序刷题
在月度评审会议上,一个高绩效的团队成员提出了一个关于质量反馈机制的问题。该团队成员表示,他们无法提供高质量的输出。项目经理首先应该做什么?
During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output. What should the project manager do first?
A.根据团队成员的技能组合分配工作。 Assign the work based on the skill sets of team members.
B.请求干系人对质量交付的反馈。 Request feedback from stakeholders about the quality delivery.
C.与职能经理协商分配工作。 Assign the work in consultation with the functional manager.
D.与团队讨论并审查质量过程。 Discuss this with the team and review the quality process.
参考答案:D
解析:选D,质量反馈机制需要审查和改进,通过与团队讨论并审查质量过程,项目经理可以确定问题的根本原因并确定解决问题的最佳行动方案。根据技能组合分配工作、请求干系人的反馈或与职能经理协商分配工作可能无法解决质量反馈机制的根本问题。