项目管理专业人士资格认证（PMP）题库（1459题）

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一位拥有多年经验的高级业务相关方试图迫使一个敏捷团队必须在未来18个月内向客户交付所承诺的多数功能，而非在18个月内分多批增量交付，项目负责人接下来该做什么？A senior business stakeholder with many years of experience is pressuring an agile team to deliver most of the promised functionality to the customer 18months in the future as opposed to multiple,incremental deliveries over the course of the 18 months.What should the project lead do next?

A.与该敏捷团队共同制定增量交付的时间表，以便更快地向客户交付商业价值。Work with the agile team to schedule the incremental deliveries to enable delivery of business value sooner to the customer.

B.安排与客户开会，以确定其是否有能力支持多批增量交付。Schedule meetings with the customer to determine their ability to support multiple incremental deliveries.

C.向该敏捷团队提供该相关方顾虑事项的详细信息，调整其目标，并发布计划，以便遵守该相关方的要求。Provide details of the concern to the agile team and adjust their goals and release plans to conform to the stakeholder's request.

D.与该相关方沟通，了解其顾虑所在，同时向其解释增量交付的好处。Work with the stakeholder to understand what the concerns are while,at the same time,conveying the benefits of incremental deliveries.

知识点：PMP新模考（三）

参考答案：D

解析：《PMBOK》第6版530页，13.4-监督相关方参与。这位相关方因为某种疑虑或者顾虑所提出的要求，已经对项目造成了干扰-拒绝了18个月内分批增量的交付方式。要想打消掉相关方的顾虑和疑虑，避免给项目带来负面影响（18个月后才能检验市场容易导致项目价值的损失），就需要从相关方分析入手，了解相关方的期望和诉求，才能做到有效的干预，选项D正确。选项A，从敏捷实践的视角来说，这个选项是没有问题的，但是相关方已经拒绝。选项B，相关方并未表示自己是由于能力关系而拒绝多批增量交付。选项C，尚未摸清相关方的顾虑，因此C选项在D选项之后。