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经理与在世界各地工作的团队成员一起管理项目。项目经理注意到每个团队成员的可交付物都不满足需求。项目经理首先应该做什么?
A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team member's deliverables do not meet the requirements. What should the project manager do first?
A.通过电话会议召集项目团队,告诉他们如果再提交任何不合规的可交付物,将采取纪律行动。 Assemble the project team via conference call to tell them that disciplinary action will be taken if any more noncompliant deliverables are submitted.
B.与项目团队讨论创建不合规可交付物的过程,以确定是否存在潜在的误解。 Discuss the process used to create the noncompliant deliverables with the project team tosee if there was a potential misunderstanding.
C.与项目发起人约定时间,告知他们由于返工可交付物所需的时间,项目进度有所延迟。 Schedule time with the project sponsor to inform them that the project schedule is slipping due to the time it will take to rework the deliverables.
D.与项目团队会面,解释不合规的可交付物必须重新制作并立即提交,以避免项目延误。 Meet with the project team to explain that noncompliant deliverables must be reworked and submitted immediately to avoid project delays.
参考答案:B
解析:选B,项目经理应首先尝试了解问题的根本原因,并与团队合作解决问题,而不是立即采取纪律处分或通知发起人潜在的延误。通过与团队进行公开和协作的讨论,项目经理可以更好地评估情况,解决任何误解,并找到满足项目要求并帮助项目向前推进的解决方案。