“微信扫一扫”进入"可可试卷"微信小程序刷题
一个大型矩阵组织正在采用一种新的沟通方法。这是必要的,因为它们的项目往往需要从各部门和部门的专家那里获得专家知识的资源。项目经理应该做些什么来建立有效的沟通?
A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions. What should the project manager do to set up effective communications?
A.计划以易于理解的方式传递信息。 Plan on transmitting the information in an easily understandable manner.
B.注重收件人的需要,而不是信息本身。 Focus on the recipients' needs and not the information itself.
C.尽量使用技术语言,避免使用隐喻。 Use the highest possible technical language and avoid using metaphors.
D.确保发送给收件人的消息得到传递。 Ensure that messages sent to the recipients are delivere
参考答案:B
解析:选B,在大型矩阵组织中,有效的沟通对项目成功至关重要。项目经理应关注接受者的需求,而不仅仅是传递的信息。这包括了解每个干系人的沟通偏好,并确保沟通渠道是开放、清晰和有效的。项目经理还应建立沟通协议,以确保及时、适当地传递信息。最后,项目经理应监控沟通,以确保干系人收到做出明智决策所需的信息。