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项目管理专业人士资格认证(PMP)题库(1459题)


项目经理最近完成了一个项目,并开始与其他主管管理新项目。作为早期项目活动的一部分,来自原始项目的主管作为非主管资源被分配到团队,并立即开始挑战当前主管所做的所有决定。项目经理应如何解决此冲突?
A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor. What should the project manager do to resolve this conflict?


A.给项目团队与新主管解决问题的时间。 Give the project team time to work through the issues with the new supervisor.

B.确保新主管在面临挑战时发挥带头作用。 Ensure the new supervisor takes the lead when being challenged

C.立即从项目团队中移除该资源。 Immediately remove the resource from the project team.

D.与资源部门就项目的角色和职责进行沟通。 Communicate with the resource on the roles and responsibilities of this project.


知识点:PMP新模考(三)


参考答案:A


解析:A选项相对最好,给团队时间解决问题,并让新主管逐渐建立自己的权威和领导风格。D选项就项目的角色和职责进行沟通是可以的,但是与资源部门一起沟通相当于升级了事件。

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