“微信扫一扫”进入"可可试卷"微信小程序刷题
为了开展一个敏捷项目,将一个客户设计成矩阵型组织。项目经理正在现场与来自该组织不同部门的关键相关方一同开展工作,项目经理应该如何应对不同的相关方?A client is structured as a matrix organization for an agile project.The project manager is working on-site with key stakeholders from different parts of the organization. How should the project manager handle the different stakeholders?
A.项目经理正在客户的营业场所开展工作,因此他/她遵循所有关键相关方的指示。The project manager is working on the client's premises,so follow the directions of all the key stakeholders.
B.这是一个敏捷项目,因此仅听从项目经理的主管和该组织职能部门经理的指示。This is an agile project,so listen only to the directions of the project manager's supervisor and the functional managers of the organization.
C.由于观点各异,因此要进行相关方分析并根据结果行事。Because there are different perspectives,perform a stakeholder analysis and act based on the outcome.
D.所有相关方都很重要,因此项目经理应该遵循管理层和关键相关方的指示。All stakeholders are important, so the project manager should follow directions provided by management and key stakeholders.
参考答案:C
解析:《PMBOK》第6版507页,13.1-识别相关方。既然是与众多相关方进行协作,就需要展开对相关方的分析,并根据对相关方分析的结果来制定适当的参与策略,因此选项C正确。对相关方管理是项目经理的责任,根据某些相关方的指示来设计相关方的参与策略,会出现疏漏,排除ABD。