项目管理专业人士资格认证（PMP）题库（1459题）

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有个项目干系人不怀好意，总是阻拦项目正常推进，在项目状态更新会议上不仅总是唱反调还经常发邮件，项目经理应该怎么办？What should a project manager do if he or she has a malevolent stakeholder who keeps blocking the project from moving forward, who not only plays devil's advocate in the project status update meetings, but also emails a lot?

A.无视该干系人，继续推进项目。Ignore the stakeholder and proceed with the project.

B.把他从干系人登记册删除，以后开会不喊他。Remove him from the stakeholder register and leave him out of future meetings.

C.开会与项目团队对质，解决干系人的疑问。Meet with project team to resolve stakeholder concerns.

D.找个双方尊重的中间人组织个非正式会议，向该干系人提出疑问解决问题。Set up an informal meeting with a mutually respected intermediary to raise questions and resolve issues with the stakeholder.

知识点：PMP冲刺题

参考答案：D

解析：当一个项目干系人持续以不合作的态度阻挠项目正常推进时，项目经理不能简单地无视他，因为这样可能使问题持续存在并可能恶化。合理的处理方法是主动应对，选项D最为恰当。