项目管理专业人士资格认证（PMP）题库（1459题）

---

在项目执行过程中，项目经理希望在用户参与之前先让业务负责人参与进来。然而，业务负责人也参与了另一个大型项目，不能参加这个项目的会议。项目经理应该首先做什么？During project execution, a project manager wants to involve the business lead before the users are involved in the project. However, the business lead is also engaged in another big project and cannot join this project meeting. What should the project manager do first?

A.请求业务负责人的代表与团队沟通并处理过渡工作。Ask a delegate from the business lead to communicate and handle the transition work.

B.将变更和潜在用户影响总结在电子邮件中，并发送给业务主管。Summarize the changes and potential user impact in an email and send it to the business lead.

C.调整项目完成日期，直到业务负责人能够参与讨论。Adjust the project completion date until the business lead is able to engage in the discussion.

D.增加资源以回答用户和业务负责人在项目期间可能提出的问题。Add resources to answer questions that the users and business lead will have during the project.

知识点：PMP冲刺题

参考答案：A

解析：选项A相对较好，特殊情况下，如果业务负责人无法参加会议，但会议需要其意见和决策，选择其代表参加会议是一个合理的选择。选项B，业务负责人作为权力大，利益大的干系人，应该优先使用“互动式沟通”的方式进行沟通，有利于实时获取反馈。选项C，调整项目完成日期会涉及到进度基准的变更，项目经理不能直接调整，需要走变更控制流程，由CCB审批通过后才能调整。选项D，与题干场景无关。