项目管理专业人士资格认证（PMP）题库（1459题）

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在项目执行过程中，一位关键干系人向项目经理投诉最近的沟通。该关键干系人解释说，项目团队的相关信息不完整且不及时。因此，关键干系人开始脱离项目。项目经理应该怎么做？ During the execution of a project, a key stakeholder complains to the project manager about recent communications. The key stakeholder explains that the relevant information from the project team was incomplete and late. As a result, the key stakeholder is beginning to disengage from the project. What should the project manager do?

A.向主要干系人解释项目团队沟通信息的方式。 Explain to the key stakeholder the way in which the project team communicates information.

B.要求项目发起人与关键干系人举行会议，以确保干系人参与项目。 Ask the project sponsor to hold a meeting with the key stakeholder to ensure that the stakeholder is engaged in the project.

C.同时向所有主要干系人发送相关信息，以确保沟通一致。 Send relevant information to all key stakeholders simultaneously to ensure consistent communication.

D.更新沟通管理计划，以满足主要干系人对相关信息的期望。 Update the communications management plan to fulfill the key stakeholder's expectations about relevant information.

知识点：PMP冲刺题

参考答案：D

解析：关键字“项目团队的相关信息不完整且不及时”，属于沟通问题，选D，更新沟通管理计划，并确保改进沟通，以满足干系人的期望。