项目管理专业人士资格认证（PMP）题库（1459题）

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一个项目即将完成，但却落后于原计划。应急预算已经被使用，但剩余的预算应该足以完成该项目。项目的唯一主题专家（SME）被其经理要求解决运营部门的问题。项目经理应该怎么做？ A project is near completion but it is behind schedule. The contingency budget has already being used, although the remaining budget should be enough to complete the project. The only subject matter expert (SME) assigned to the project has been asked by their manager to solve a problem in the operations department. What should the project manager do?

A.将情况上报给项目发起人。 Escalate the situation to the project sponsor.

B.释放资源以处理操作优先级。 Free the resource to handle the operations priority.

C.要求经理提交一个变更请求。 Ask the manager to submit a change request.

D.针对这种情况设计一个谈判策略。 Design a negotiation strategy for this situation.

知识点：PMP冲刺题

参考答案：D

解析：考点：谈判 来源：PMBOK6th，9.3.2.3-人际关系与团队技能，P332 描述：很多项目需要针对所需资源进行谈判，项目管理团队需要与下列各方谈判： 职能经理。确保项目在要求的时限内获得最佳资源，直到完成职责。 解析：在项目执行过程中，资源是否能按照计划就位至关重要，甚至影响到项目的成败，项目经理通过谈判来获取资源的能力尤为重要。获取资源，优先谈判。